Summary of the 180-Day Money-Back Guarantee

  • Calendar Window: Exactly 180 calendar days from your original order date.
  • What Must Be Returned: All bottles purchased (empty, partially used, or sealed full).
  • Return Postage: Paid by the customer; tracking is strongly recommended.
  • Restocking Fees: $0.00 (Zero restocking fees).
  • Refund Speed: Processed within 3 to 5 business days upon warehouse delivery.

The 5 Actual Return Steps Decoded

We stand firmly behind the clinical efficacy of Mindoxa®. If for any reason within 180 days you feel the formula has not supported your memory, mental focus, and cognitive clarity, you are legally entitled to a 100% refund of your product purchase price. Follow these five verified steps:

Step 01: Verify Your Calendar Window

The 180-day guarantee clock begins on the date your order was placed online, not the date the carrier delivered the parcel. Check the timestamp on your email receipt from ClickBank. Your return package must be postmarked or delivered to our fulfillment warehouse before the 180th day expires.

Step 02: Email Customer Support First

Before taking your package to the post office, send an email to our support desk at [email protected] or [email protected]. Use the exact subject line:

Subject: Refund Request - [Your Order ID]

Include your full name, billing address, and the reason for your return. Our staff will log your file so that warehouse staff can immediately link your incoming parcel to your account.

Step 03: Gather and Package Every Bottle

To prevent fraudulent claims, our policy requires returning all bottles originally shipped to you. It does not matter if the bottles are completely empty, half-consumed, or unopened. Place them in a sturdy shipping box along with:

  • Your original paper packing slip (if retained); OR
  • A printed or clearly handwritten note listing:
    1. Your ClickBank Order ID (8–10 characters)
    2. Your Full Legal Name
    3. Your Delivery Street Address, City, State, and Zip
    4. Your Contact Email and Phone Number

Step 04: Ship to the Physical Returns Warehouse

Ship the return parcel to our designated US fulfillment facility:

Mindoxa Returns Department
19655 E 35th Dr #100, Aurora, CO 80011, United States

Postage Responsibility: The buyer is responsible for return postage. We strongly recommend selecting USPS Priority Mail or UPS Ground with package tracking. We cannot issue refunds for parcels that are lost in transit without tracking proof.

Step 05: Receive Your 100% Refund Credit

Once our logistics staff inspects the parcel and registers your Order ID, our system issues a credit back to your original payment method. Depending on your financial institution, the refund typically reflects on your bank or credit card statement within 3 to 5 business days. No restocking fees or hidden penalty deductions are ever applied.